Legal

Reschedule policy

Last updated: February 2025

For ZKB performance bookings and studio hourly bookings:

  • Reschedule requests must be made at least 48 hours before the booked time where possible.
  • One free reschedule may be offered per booking, subject to availability. Further reschedules may incur a fee or be treated as cancellation.
  • If we cannot accommodate a new date, our refund policy applies as stated in the booking confirmation.

Contact us to request a reschedule. Include your booking reference and preferred new date(s).